Update - After a regression in performance starting at 9:57 UTC (5:57 EDT) and lasting until 11:12 UTC (7:12 EDT), we've deployed a potential fix and updated our service scaling. We are continuing to monitor whether these changes fully resolve the issue before closing this incident.
Jul 17, 2026 - 08:14 EDT
Monitoring - We have increased resource capacity, and we are monitoring the results.
Jul 16, 2026 - 20:02 EDT
Identified - We are aware of delayed and timed-out requests to the LLM Gateway. We have made some changes to help minimize the impact while engineers continue to address the root cause.
Jul 16, 2026 - 18:31 EDT
api.aptible.com
Operational
90 days ago
100.0
% uptime
Today
auth.aptible.com
Operational
90 days ago
100.0
% uptime
Today
dashboard.aptible.com
Operational
90 days ago
100.0
% uptime
Today
Aptible Deploy
Operational
90 days ago
100.0
% uptime
Today
Let's Encrypt
Operational
AWS EC2
Operational
AWS EC2 (us-east-1 — Virginia)
Operational
AWS EC2 (us-west-2 — Oregon)
Operational
AWS EC2 (us-west-1 — California)
Operational
AWS EC2 (us-east-2 — Ohio)
Operational
AWS EC2 (ca-central-1 — Canada)
Operational
AWS EC2 (sa-east-1 — São Paulo)
Operational
AWS EC2 (eu-central-1 — Frankfurt)
Operational
AWS EC2 (eu-west-1 — Ireland)
Operational
AWS EC2 (eu-west-2 — London)
Operational
AWS EC2 (eu-west-3 — Paris)
Operational
AWS EC2 (ap-south-1 — Mumbai)
Operational
AWS EC2 (ap-southeast-1 — Singapore)
Operational
AWS EC2 (ap-southeast-2 — Sydney)
Operational
AWS EC2 (ap-northeast-2 — Seoul)
Operational
AWS EC2 (ap-northeast-1 — Tokyo)
Operational
Aptible LLM Gateway
Degraded Performance
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 17, 2026
Unresolved incident: Delayed and Timed-out requests to the Aptible LLM Gateway.