System Status
All Systems Operational
api.aptible.com ? Operational
90 days ago
100.0 % uptime
Today
auth.aptible.com ? Operational
90 days ago
100.0 % uptime
Today
gridiron.aptible.com ? Operational
90 days ago
100.0 % uptime
Today
dashboard.aptible.com ? Operational
90 days ago
100.0 % uptime
Today
Aptible Deploy Operational
90 days ago
100.0 % uptime
Today
AWS EC2 (Primary — Virginia) Operational
AWS EC2 (Secondary — Oregon) Operational
AWS EC2 (Secondary — California) Operational
Let's Encrypt ? Operational
Quay.io Registry Operational
comply.aptible.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Uptime: api.aptible.com
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Uptime: auth.aptible.com
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Uptime: gridiron.aptible.com
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Past Incidents
Jun 3, 2020

No incidents reported today.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020
Resolved - We have reached out individually to every Aptible Deploy customer running a MongoDB database on Deploy. Since most of these databases will be unaffected by the SSL configuration issue, we are not proactively restarting MongoDB databases. That said, we encourage all Aptible customers with MongoDB databases to verify that their apps are not reporting connectivity errors. If you see any connectivity errors, simply run: `aptible db:restart DATABASE_NAME`.
May 30, 15:32 EDT
Monitoring - As of 18:10 UTC, all Elasticsearch, InfluxDB, CouchDB and RethinkDB databases have been restarted. We are continuing to monitor and evaluate whether to take further action for MongoDB, Redis and/or RabbitMQ databases.
May 30, 14:40 EDT
Update - We've begun the process of restarting all Elasticsearch, InfluxDB, CouchDB and RethinkDB databases.
May 30, 11:00 EDT
Identified - At 13:40 UTC today, our Reliability Team identified an issue affecting the SSL configuration for certain Aptible Deploy databases. Specifically, we identified an issue with the certificate bundle provided by our SSL vendor, Namecheap, for the `*.aptible.in` certificate we use to secure some databases via SSL.

Despite the fact that the certificate itself expires in February 2021, Namecheap provided us with a certificate bundle whose root certificate expired on May 30, 2020. We were not aware of this error until today, and Namecheap did not notify us about it.

Most database client libraries will still successfully connect to these databases even though the root certificate is expired, since the primary and issuer certificate are both valid. However, out of an abundance of caution, we are restarting all databases of the following types, to avoid issues:

* Elasticsearch
* InfluxDB
* CouchDB
* RethinkDB

In the unlikely event you see SSL-related issues raised by your app in connecting to databases of the following types, please simply restart your database using `aptible db:reload DATABASE_NAME`. This will automatically restart your database with the latest certificate (and bundle). Because of the very low probability that clients of these databases would be affected, we are choosing not to proactively restart them, as that might cause a brief disruption of service to customers.

* MongoDB
* Redis
* RabbitMQ

We will continue to update this issue as the database restarts mentioned above are completed, and if there are any changes to our planned remediation.
May 30, 10:55 EDT
May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.