AWS ALB issue

Incident Report for Aptible

Resolved

This incident has been resolved.

Posted Oct 15, 2022 - 05:18 EDT

Monitoring

We are disabling health checks on the impacted Endpoints in order to bring those applications back online.

Posted Oct 15, 2022 - 04:26 EDT

Identified

We have identified an AWS issue with Route 53 health checks where some records are failing over to Brickwall, our error server, despite the containers passing health checks.

As far as we can tell, this is affecting a small number of Endpoints, unfortunately including dashboard.aptible.com, as well.

Posted Oct 15, 2022 - 04:18 EDT

This incident affected: dashboard.aptible.com and Aptible Deploy.