Increased API timeout and error rate

Incident Report for Aptible

Resolved

This incident has been resolved.
Posted Oct 25, 2019 - 01:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2019 - 00:58 EDT

Investigating

We are investigating an increased rate of timeouts and 5xx errors from auth.aptible.com and api.aptible.com, which are causing some operations to fail, as well as preventing some users from accessing the Deploy Dashboard.
Posted Oct 25, 2019 - 00:45 EDT
This incident affected: api.aptible.com, auth.aptible.com, dashboard.aptible.com, and Aptible Deploy.
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