Delays and failures for provisioning-related operations in us-east-1

Incident Report for Aptible

Resolved

This incident has been resolved.
Posted Oct 28, 2025 - 17:08 EDT

Monitoring

We are not currently seeing provisioning issues in AWS us-east-1. We are modifying the incident status to Monitoring, and will provide any relevant updates as needed.
Posted Oct 28, 2025 - 14:35 EDT

Identified

We are now seeing additional broader EC2 provisioning issues in the AWS us-east-1 region that are outside the scope of our mitigation. Additional delays/failures on operations that require new capacity in us-east-1 may still occur at this time. We will provide our next update by 2:30 pm EST.
Posted Oct 28, 2025 - 13:53 EDT

Monitoring

AWS has confirmed the issue with EC2 provisioning issues in us-east-1. Meanwhile, we have been able to implement a mitigation for affected customers. We will continue to leave this issue open and monitor its progress, and will provide any relevant updates as needed.
Posted Oct 28, 2025 - 13:32 EDT

Investigating

We are seeing significantly increased provisioning times in the AWS us-east-1 region. This is affecting operations that require new capacity, including deployments, scaling, and creation of new resources. These operations may time out and fail.

Our team is actively investigating and working to mitigate the impact. We will provide our next update by 2 pm EST.
Posted Oct 28, 2025 - 13:09 EDT
This incident affected: AWS EC2 (AWS EC2 (us-east-1 — Virginia)).