App Restart/Deploy Timeouts

Incident Report for Aptible

Resolved

This incident has been resolved.

Posted Oct 17, 2018 - 18:00 EDT

Monitoring

We have re-enabled all operations and are monitoring as the underlying AWS APIs begin to stabilize and operate as usual, without timeouts.

Posted Oct 17, 2018 - 17:32 EDT

Identified

We are observing timeout errors during Endpoint target registration (and de-registration) in us-east-1.

Running apps and databases are not affected, but app deployments and restarts are temporarily suspended while we monitor and wait for additional information from AWS.

Our upstream provider (AWS ELB) has reported that they are aware of the issue (https://status.aws.amazon.com/). We are in contact with them to understand the ETA for resolution.

Posted Oct 17, 2018 - 15:39 EDT